State Farm® Insurance Agent Trudy Goldsmith

"Absolutely screwed me. I had no understanding on how home insurance worked and they completely took advantage of me. I bought my first house at 23 about 4 years ago, single mom with a newborn baby at the time. 4 months into my home, there was a wind storm that ripped off the shingles on my roof and broke a window. When the claims person came and evaluated it, she told me i had to file 2 separate claims and if i didnt, that they would drop me for my roof being damaged. i filed the claims, and they dropped me anyways for too many claims 🙄 i had no idea i could have asked them to file it as 1 claim. Now, 4 years later, my daughter has been diagnosed with a life long condition that has required us to move to be closer to resources for her, but we have been denied every single insurance agency because of those past claims. Since i have had to contact so many insurance companies for help, a few nice agents who had to still deny me, actually took the time to explain things to me and how its becoming a problem cor many people. And now i just feel absolutely disgusted with how statefarm had taken advantage of me. Almost feels like they dont want private homeowners anymore 🤨"

"Very professional would recommend to anybody very nice staff"

"Trudy and her team are extremely friendly and helpful. We had a claim on our home and having an agent who knew you, knew your history, and with whom you could meet face to face was very important. They helped us through the claims process at all phases. Having an agent with a local office is so much better than an on-line insurance company. Add to that, their rates are the same or less than the on-line insurance companies where you are just a number and not a person."

"Some of the friendliest people. Never had one issue with this place. They take great care of me and my truck."

"Mina is super friendly, goes above and beyond to ensure quality customer service. I had questions and she made my experience an enjoyable one because she’s friendly and happy to assist. I recommend seeing her for all your insurance needs."

"Great place. I spoke to whilimena Yazzie. She is so nice and very knowledgeable. I was looking for a quote on a vehicle she took my name and number and got a call back right away from one of the agents not to long after!"

"Trudy is an amazing person! She was very helpful with all of my problems!"

"I took out 5 policies, 2 residences, 3 auto an a couple of others. After being charged $3000 one of the residences was denied coverage. Wanting all of my policies in one place I requested they all be canceled, none had gone into affect. I was okay with canceling and getting a refund. Then I was told it would take 10 days to get a check in the mail, rather than crediting my card. The representative that I was dealing with couldn't help. I emailed Trudy, she didn't respond. A word of warning if you're going to deal with this agency. NEVER, pay for a policy until it has been approved by underwriting, and be really cautious here. I have filed a complaint with the BBB hopefully they can get some traction. It's been 2 weeks and they still have half of my money. All you get is I'm sorry. Well sorry doesn't pay my bills. This us the worst place I have ever seen to do business."

"Heidi was very helpful in solving my situation. She handled it very quickly. Great job."

"Our personal fleet has been insured through Trudy's office for many years. I sent my husband in to take care of some paperwork and they had it ready to be signed when he got there. In addition she looked for and found a policy to cover his truck club's adventures for the year. I'm grateful for her continued support. -Frank and Ellen Vandruff"

"Switched to State Farm in January at another office and that turned into a nightmare, after 7 months of inconsistencies and lack of communication I requested an agent/office change. This office has been extremely friendly and went above and beyond to be helpful and figure out what was going on with my policies! I’m glad I switched."

"Gina Frank at this office is wonderful. With her help, I was able to easily transfer from my former state of residence and coverage to New Mexico coverage with little problems. She also helped me quickly to get home and life insurance. She takes the time to get to know her clients and their needs and remembers them on a personal basis. Moving across country is hard enough, but with her help I was able to take care of a lot without the headaches!"

"Tammy in the front office is wonderful, above and beyond, super impressed 😁 Thank you for all your help"

"Tiffany went above and beyond to meet our insurance needs."

"These people are awesome they worked with me every step of the way, Tiff was amazing she helped us with everything We needed that other companies couldn’t help me with and answered every question I had thank you and I would definitely recommend them will not disappoint, and if they can’t then they will help you find what you need!!!"

"Trudys Goldsmith is the best insurance in Farmington. Her staff is phenomenal. You have any questions they are fast for a response. I call and someone always answers. I have never had a problem. I will continue to use them for my insurance!!"

"Thank you Trudy and staff for making things very easy for me. You and your staff have gone above and beyond and I appreciate it. Thank you so much."

"My customer service was stellar and first class throughout my insurance experience with this agent. If I could I would rate 6 stars."

"Thank you Trudy, Jeanette and State Farm Claims Department for your immediate response to our RV claim. Your professional attention helped ease the pain of our first trip out in our 2021 RV that was hit with a major hail storm. Trudy, your staff is always pleasant and helpful in answering all our necessary concerns; our family appreciates doing business with your company. Thank again!"

"Trudys office has been one of the best I’ve been with them for years. Thalia is very knowledgeable in both car and life insurance and has even helped out my family members who only speak Spanish."

"Thalia helped get the best rates she always so helpful and gets the job done.shes very professional and always on top of things when it comes to getting a new policy. This is the place to go if you are looking for a good insurance company."

"Jessica was able to answer my question and take care of my concerns quickly and professionally. Will definitely always use them!"

"Ive been with Trudy Goldsmith statefarm since 2016. My agent Heidi was very responsive and helpful in all my concerns. I have my car, term life, home, and renters insurance with them will continue to stay with them."

"By far the best insurance rate I've found (and I did a lot of shopping) and they are easy to work with. Any time I need anything, Tiffany always gets me taken care of that day! I'm happy to give them my business!"

"Great people to do business with. No games, no shady occurrences, and great coverage for an affordable price."